Privacy Policy

Effective Date: 1 November 2025

Harbor Lights (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, social media pages, showroom, or otherwise engage with us.

  1. Who We Are

Harbor Lights is the only specialist lighting and electrical retail store on the Southern Fleurieu Peninsula. We operate from our showroom at:

Harbor Lights
6 Lincoln Park Drive
Victor Harbor, SA 5211
Phone: 0419 418 351

Our website provides product information and a virtual showroom. Purchases are made in-store.

  1. Information We Collect

We may collect the following information when you interact with us:

  • Personal details you provide such as your name, phone number, email, or address (e.g., via contact forms, email subscriptions, or event registrations).
  • Enquiry information when you ask us for product details, quotes, or request electrician referrals.
  • Technical information automatically collected from your device when you visit our website (such as IP address, browser type, pages viewed, and cookies).
  • Social media interactions (comments, messages, or engagement with our posts).
  1. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide product or service information.
  • Keep you informed about promotions, events, and new products (if you’ve subscribed to updates).
  • Improve our website, services, and customer experience.
  • Meet legal and regulatory obligations.

We do not sell your information to third parties.

 

  1. Sharing Your Information

We may share your personal information only with:

  • Trusted service providers (e.g., IT and marketing support) who assist us in operating our website and communications.
  • Electrical contractors if you request a referral for installation services.
  • Legal authorities if required by law.

All third parties must keep your information secure and only use it for the agreed purposes.

  1. Cookies & Website Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to collect non-identifying information about how visitors use our site. Cookies help us improve website functionality and tailor content. You can disable cookies in your browser settings, though some features may not work properly.

  1. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Information is stored securely in electronic systems.

  1. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct any information that is inaccurate or outdated.
  • Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
  1. External Links

Our website may contain links to external sites. Harbor Lights is not responsible for the privacy practices of other websites.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date.

  1. Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Harbor Lights
6 Lincoln Park Drive
Victor Harbor, SA 5211
Phone: 0419 418 351
Email: hello@harborlights.com.au

 

CLICK HERE TO DOWNLOAD A COPY OF THE POLICY